25 FAQ: Verizon Business Internet Reviews
What is Verizon Business Internet?
Verizon Business Internet is a service that provides small and medium-sized businesses with high-speed, reliable internet connectivity.
What types of internet does Verizon Business Internet offer?
Verizon Business Internet offers three different internet types: Fios Business Internet, LTE Wireless Internet and 5G Business Internet.
What is the speed of Verizon Business Internet?
Verizon Business Internet speed varies depending on the package you choose. Fios Business Internet and LTE Wireless Internet plans offer speeds up to 15 Mbps to 940 Mbps while 5G Business Internet offers speeds up to 400 Mbps to 1 Gbps.
Does Verizon Business Internet have a satisfaction guarantee?
Yes, Verizon Business Internet comes with a 30-day satisfaction guarantee.
Can customers save money by bundling their business phone and internet plans with Verizon?
Yes, customers who bundle their business phone plan with their business internet plan can save up to $80 per month.
Can customers get an early termination credit if they switch from a previous provider to Verizon Business Internet?
Yes, customers who switch to Verizon Business Internet may be charged an early termination fee by their previous provider. However, Verizon offers an early termination credit of up to $1500 toward those fees.
What is the Complete Business Bundle?
The Complete Business Bundle is an affordable and convenient way for business customers to get their business up and running on multiple devices. It includes Verizon's easy-to-install 4G LTE Business Internet, a One Talk desk phone, and 24/7 tech support.
How does Verizon's router or gateway installation work?
Verizon's router or gateway installation is straightforward and easy. Whether purchased separately or included in select business internet plans, Verizon's internet equipment simply needs a few plug-in connections to connect your location to the internet in minutes.
What is Verizon's customer service availability?
Verizon Business Internet offers a variety of ways to contact customer service. Their sales team is available Monday through Friday from 8:30 a.m. to 5 p.m. ET. Customers can also request a call to have a specialist help them.
Does Verizon offer professional installation?
Yes, Verizon offers expert installation for those who prefer to have a professional install their equipment.
What is Verizon's Complete Business Bundle?
The Complete Business Bundle includes Verizon's easy-to-install 4G LTE Business Internet, a One Talk desk phone, and 24/7 tech support. It's an affordable and convenient way for business customers to get everything they need in one secure solution.
Can customers get a tax credit with Verizon Business Internet?
Yes, Verizon Business Internet offers a tax credit of up to $26k per employee.
What are the benefits of Verizon Business Internet?
Verizon Business Internet offers fast, reliable internet connectivity, superior customer service, and various plans to fit your business needs and budget.
Does Verizon offer DSL plans?
Yes, Verizon offers DSL plans but they are much slower than their fiber plans.
Is Verizon Business Internet available everywhere in the US?
No, Verizon's fiber-optic network is currently limited to select northeastern areas.
What is Verizon's reputation for providing customer service?
Verizon is praised for providing superior customer service to its business customers.
Are there any complaints about Verizon Business Internet?
Some customers have reported complaints about latency issues, but this is not a common problem.
Can customers bundle their phone plans with Verizon's internet plans?
Yes, customers can bundle some of Verizon's phone plans with their internet service.
Can customers save money by pairing their 5G Business Internet plan with a Business Unlimited smartphone plan?
Yes, customers who purchase a Business Unlimited smartphone plan along with their 5G Business Internet plan can save up to $80 per month.
Does Verizon offer a price guarantee for its plans?
Verizon Fios Business Internet and LTE Wireless Internet plans come with a price guarantee for one to three years depending on the plan you choose.
What is Verizon's early termination credit?
Verizon offers an early termination credit of up to $1500 toward early termination fees charged by a previous internet provider if you switch to Verizon Business Internet.
Does Verizon Business Internet offer self-setup and professional installation options?
Yes, new Verizon Business Internet customers can choose between self-setup and professional installation, with the exception of the highest level 5G Business Internet plan which requires professional installation.
Does Verizon Business Internet offer any security tools?
Yes, customers can communicate via web conferencing and have access to security tools to protect their connection from cyberthreats.
Can Verizon Business Internet connect multiple devices?
Yes, with Verizon Business Internet you can connect multiple devices and dozens of employees can easily work online without interruption. [1][2]